[Kznnog-discuss] FTTH/ADSL RETAIL TO ISP X MIGRATIONS

Andrew Boyd aboyd at mitsol.net
Fri Aug 31 11:02:39 SAST 2018


Thanks Ajay, For the response.

Are you agreeable to lodge a complaint along with us?

Thanks

Andrew Boyd
Contact Numbers Cell :  +27 73 2721883
Contact Numbers Fax-Email: 0866 854777

From: Ajay Rooplall <ajay at xtranetsa.com>
Sent: Friday, 31 August 2018 10:06 AM
To: Andrew Boyd <aboyd at mitsol.net>; kznnog-discuss at lists.kznnog.co.za
Subject: RE: [Kznnog-discuss] FTTH/ADSL RETAIL TO ISP X MIGRATIONS

Hi Andrew,

This is correct, the holding pool function does not work with Telkom Retail to ISP X.

I have had to get the client to cancel their FTTH and then place a new order with Openserve.

Please view below:

[cid:image004.png at 01D44112.E8BACCC0]

Ajay Rooplall
General Manager
____________________________________
0871 550 900 | 083 381 3331
www.xtranet.co.za<http://www.xtranet.co.za> | ajay at xtranetsa.com<mailto:ajay at xtranetsa.com>
Suite 131, Third Floor, Block 1, Island Office Park,
35/37 Island Circle, Riverhorse Valley, 4017
[banner]

From: KZNnog-discuss [mailto:kznnog-discuss-bounces at lists.kznnog.co.za] On Behalf Of Andrew Boyd
Sent: 31 August 2018 09:58 AM
To: kznnog-discuss at lists.kznnog.co.za<mailto:kznnog-discuss at lists.kznnog.co.za>
Subject: [Kznnog-discuss] FTTH/ADSL RETAIL TO ISP X MIGRATIONS


[Resinet]<http://www.mitsol.co.za>


Hi Guys,

Can any other operators advise if they have experienced any problems when trying to Transfer a FTTH line from Telkom Retail to you Wholesale account?

What we have seen is that only Transfers from Telkom Retail to ISP X are not following standard process to holding pool and advised we have to do a cease and reorder.

Any feedback will be appreciated.

Thanks

Andrew Boyd
Contact Numbers Cell :  +27 73 2721883
Contact Numbers Fax-Email: 0866 854777


Mitsol (Pty) Ltd
Unit 5, 8 Holwood Office Park,
Umhlanga Ridge, 4320
Tel: +27 (31) 566 2451
Fax-Email: 0866888686

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